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Customer Care
It is the policy of Pillar Scientific Supply, Inc.. to provide our customers with the highest level of customer service. We are committed to exceeding our customers’ expectations by providing them with timely, professional, and courteous service.
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We will work diligently to resolve any issues or concerns that our customers may have promptly and efficiently. Our goal is to build long-term relationships with our customers based on trust, respect, and confidence.
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To ensure that we provide the best possible service to our customers, we have developed the following customer service guidelines:
• We will always be professional and courteous when interacting with our customers.
• We will promptly respond to all customer inquiries and requests.
• We will keep our customers informed of any changes or updates that may affect them.
• We will take the time to understand our customers’ needs and expectations.
• We will do everything we can to exceed our customers’ expectations.
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If you have any questions or concerns about our customer service policy, please contact us at info@pillarscientific.com or call 405.524.7500.
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Privacy & Safety
Pillar Scientific Supply, Inc., offers a secure online commerce environment. All credit transactions occur in a secure area of our site, protecting you from loss or misuse of information. The transfer of sensitive information between you and Pillar Scientific is protected by the highest standard of encryption technology available on the Internet. Public/private key cryptography enables the creation of a secure "conversation" between your browser and our secure server. While this conversation could potentially be "overheard," it cannot be decrypted but please remember no method of transmission over the internet is 100% secure. Pillar Scientific Supply, Inc., does not collect, save, or sell any type of customer information.
Wholesale Inquiries
If you are a wholesale customer and would like to place an order with us or are inquiring about special pricing for multiple grades, please call us at 405.524.7500 or email us at info@pillarscientific.com. We look forward to speaking with you and offer many incentives for students and their teachers.
Payment Methods
- Credit / Debit Cards
- PAYPAL
-Approved Purchase Orders